Support
Last updated October 20, 2026
Need help with Astraa Events Calendar or another Astraa app? Email us at support@astraa.dev and a person will reply.
To help us sort it out quickly, include:
- your store’s myshopify.com address;
- the event or page where the problem shows up;
- what you expected to happen, and what happened instead;
- a screenshot, if you have one.
Astraa Events Calendar
Most questions are answered in the Astraa Events Calendar docs:
- Getting started: install, create an event and put tickets on sale.
- Selling tickets: ticket products, stock and publishing.
- Showing events on your store: the Events calendar block and its settings.
- Event pages: adding the Event details block to ticket product pages.
- FAQ: accounts, the Get tickets button, time zones and themes.
Billing
Astraa Events Calendar costs $14 a month after a 14-day free trial, billed through your Shopify invoice. To cancel, uninstall the app from your Shopify admin; that ends the subscription and you won’t be charged again.
Privacy and data
See our Privacy Policy for what our apps store and how to ask for your data to be deleted.